Shipping policy
Shipping Policy
At Beautiful Chaos, we’re all about making your shopping experience as seamless as possible - from order to delivery.
Processing Time
Orders are typically processed within 3 - 5 business days. You'll receive a shipping confirmation email once your order is on its way.
Shipping Times
Delivery times vary depending on your location and postal service.
Please allow up to 6 weeks for delivery, especially for international orders or during busy periods.
Split Shipments
Items in your order may arrive separately. This is due to packaging or fulfilment variations - but rest assured, there is no extra cost to you.
International Shipping & Customs
International shipments may be subject to customs fees or import taxes, which are determined by your country’s laws.
These fees are the responsibility of the customer and are not covered by Beautiful Chaos. We recommend checking your country’s customs policies before ordering.
Order Didn’t Arrive?
If your order hasn’t arrived within the estimated timeframe:
1. Double-check your shipping confirmation email and address details.
2. If your address was entered incorrectly, we’re happy to resend your order - shipping costs will apply.
3. If everything was correct, contact us with your order number, and we’ll investigate the issue.
At Checkout
If you select Shop Pay, Apple Pay, Google Pay, or PayPal Express, you may be redirected to complete your shipping details through that secure third-party platform.
Shipping Restrictions
Some items may not be available to ship to certain locations due to jurisdictional limits or local postal restrictions.
If you receive an error at checkout or need help, please contact us at and we’ll work with you to find a solution.
Returns & Return Address
The return address will be printed on your parcel. Please do not send items back without contacting us first.
We're Here to Help
A smooth shopping experience is part of the Beautiful Chaos philosophy. If you have any questions or concerns, reach out - we’re always happy to help.